"Our Toyota was suddenly disabled...
by an apparent electrical failure on a very cold morning at a Fenton service station. After consulting the service manual, I spoke by cell phone to Mr. Mike Tenerelli, your service manager. Mr. Tenerelli, in a direct, unhurried, and patient manor, spent several minutes with me discussing the problem, the apparent cause and coaching me on a possible immediate solution. Transportation to your facility was eventually required where the problem was promptly repaired. On two previous occasions Mr. Tenerelli has been my first contact. I have always been impressed with his professional and cordial manner, knowledge, and efficiency. I regard him as an excellent representative for your firm."
- Mr. N
"I was very impressed with the whole purchasing process at Grand Blanc Toyota.
Everyone was friendly and courteous. It had a family atmosphere. I would recommend this dealership to family and friends."
- Mr. S
"Just keep your staff happy,
they are what makes the difference. I've been to several Toyota dealers (I'll refrain from ill comment), Grand Blanc Motorcars and the people running it is what makes it the best."
- Mr. S
"Many thanks to Dan Myers in sales!
He found the right truck for me, was prompt in contacting me, and followed through after the sale to ensure my satisfaction in the entire process. I will advise my friends and acquaintances to use Dan in sales, and to check out Grand Blanc Motorcars when searching for their next automobile. Thank you for helping me in my search for a new truck!"
- Mr. R
"Chris, Dan, and Jim were absolutely awesome...
in helping me to get my new RAV4 after my accident. Each one did their utmost to see that I got the right vehicle I needed for the best price. They each deserve a 10+ rating! I will definitely refer all my friends!
Thank you again!"
- Mrs. L
"Keep treating customers as if they were family.
Our Service Representative Mike, and the other service staff at Grand Blanc Toyota did a great job!"
- Mrs. K
"The service was great, especially high marks to Mike Tenerelli.
Please keep him there forever, he's the guy we prefer to help us with our car needs."
- Mr. A
"The service department is THE BEST!!!!
This time I had Jake as the specialist. He was outstanding!!!! Jake was so persistent in finding my problem that he even got on the floor, got his nice khakis dirty, to find the issue. He was very personable and kept checking on me and giving me updates on the progress of my vehicle. I feel VALUED as a customer at Grand Blanc Toyota!"
- Mr. T
"Everything went great yesterday!
Jake helped me, and he was very nice and thorough when he went over what was done with me. The service was done much sooner than I had expected - always a plus!"
- Mrs. L